1. New and unopened merchandise may be returned within 60 days of receipt for an exchange or
refund of the merchandise cost only (we are unable to reimburse shipping costs). Items must
be returned in unused/unmarked/sellable condition.
2. Items sold as a prepackaged bundle or kit must be returned with all components in
3. If you received a defective, damaged, or incorrectly shipped item from us, please email us
firstname.lastname@example.org or call us at 715-245-8161 so that we can fix this for you! We will
gladly ship a replacement and assist you with your return.
4. Personalized items may not be returned for replacement or refund, unless the personalization
or item is defective.
5. Any return that does not comply with the above policy may be rejected or may be subject to a
restocking fee, at our discretion. In general, restocking fees start at 20% but may be
significantly higher depending on the condition of the return.
Ship Your Return Via U.S. Postal Service To:
Attention: Returns Department
PO Box 188
Hudson, WI 54016
When Returning Items:
Send a Copy of your Order Paperwork with your Return to ensure proper credit.
We recommend insuring your return. Because this is a post office box, please do not send
your package by UPS or FedEx.
Please allow 1-3 weeks for the return to be received and processed. An email confirmation will
be sent once we receive your return or exchange